Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.

Position Overview 

The Senior Analyst, Revenue Operations will serve as a key analytical and operational partner across Sales, Finance, and Marketing, helping Frontline strengthen revenue visibility, improve forecast accuracy, and make better use of sales and revenue data.

 Reporting to Finance and working closely with Sales and Marketing leadership, this role will turn pipeline and performance data into actionable insights, support recurring sales and forecasting rhythms, and help improve the quality and consistency of information captured in our CRM. The ideal candidate combines strong analytical and financial acumen with the confidence and curiosity to engage directly with business leaders, ask thoughtful questions, and help translate what the data is telling us into action.

 As an early member of Frontline's developing Revenue Operations capability, this is an opportunity for a hands-on, growth-oriented professional to help build the foundation for a function that will continue to evolve and expand.

What You’ll Do

·       Analyze pipeline, bookings, revenue, ARR, conversion, sales-cycle, and other sales and revenue performance metrics to identify trends, risks, gaps, and opportunities.

·       Support revenue forecasting by validating pipeline assumptions, identifying missing or inconsistent information, analyzing historical performance, and highlighting potential forecast risks.

·       Prepare and support recurring pipeline and forecast reviews, ensuring Sales and Finance leaders have accurate, timely information to guide decisions.

·       Translate sales and revenue data into clear insights, including what is changing, why it may be

·       Partner with Sales leaders and representatives to understand variances between expected and actual performance and help refine future assumptions.

·       Monitor leading indicators of sales performance and proactively identify potential risks to revenue and pipeline targets.

·       Support CRM data governance by monitoring data quality, completeness, reporting integrity, and adherence to established standards.

·       Identify CRM data gaps or inconsistencies and work with Sales leadership and appropriate system owners to drive correction and stronger data practices.

·       Develop and maintain dashboards, reporting, and recurring performance readouts that provide visibility into pipeline health, forecast accuracy, conversion, sales productivity, and revenue performance.

·       Support sales compensation administration through reporting, validation of closed business, and reconciliation of performance data against established compensation plans.

·       Partner with Finance, Sales, and Marketing on ad hoc analysis related to revenue performance, pipeline development, sales effectiveness, and growth initiatives.

·       Identify opportunities to improve and automate reporting, workflows, data collection, and recurring Revenue Operations processes.

·       Help establish consistent metrics, definitions, documentation, and operating practices as Frontline builds its Revenue Operations capability.

Key Competencies

·       Strong analytical thinking with the ability to move beyond reporting numbers to explaining what they mean.

·       Financial acumen and a strong understanding of how sales activity and pipeline performance connect to revenue and financial outcomes.

·       Curiosity and confidence to ask questions, investigate variances, and challenge assumptions constructively.

·       Strong communication skills and comfort presenting findings to Sales, Finance, and Marketing stakeholders.

·       High degree of ownership, attention to detail, and follow-through.

·       Ability to work effectively in an environment where processes, systems, and data may still be evolving.

·       Growth mindset with the potential and desire to take on increasing ownership as the Revenue Operations function develops.

What You Bring

·       4–6+ years of experience in Revenue Operations, Sales Operations, Sales Finance, FP&A, Sales Analytics, Business Analytics, or a related function.

·       Strong analytical experience working with sales, financial, pipeline, or other revenue-related data.

·       Working knowledge of revenue forecasting, pipeline management, bookings, recurring revenue, sales cycles, conversion metrics, and forecast accuracy.

·       Hands-on experience with a CRM such as HubSpot or Salesforce, including reporting, pipeline data, and data-quality monitoring.

·       Advanced Excel skills and experience developing recurring reporting and analysis from multiple data sources.

·       Experience building or maintaining dashboards using Power BI, Tableau, or similar business intelligence tools.

·       Ability to translate complex data into clear findings and actionable recommendations.

·       Demonstrated ability to work cross-functionally and communicate effectively with both financial and non-financial stakeholders.

·       Comfort operating in a hands-on individual contributor role and working directly with business leaders

Preferred Qualifications

·       Experience in managed services, SaaS, technology, professional services, PE-backed, or another recurring-revenue environment.

·       Experience working within or closely alongside Finance, with exposure to financial planning and forecasting.

·       Experience with HubSpot and Power BI.

·       Exposure to sales compensation reporting or commission validation.

·       Experience helping establish new reporting, analytics, or Revenue Operations processes.

Not Sure You Meet Every Requirement?

We know that great candidates may not match every qualification listed. If you’re excited about the role and believe you could be a strong fit, we encourage you to apply. We value potential and a growth mindset as much as experience.

Join Us

At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve.

“We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”